Sunflower Hidden Disabilities

We Are a Sunflower Friendly Centre

Ed.Square Town Centre is committed to creating an inclusive and welcoming environment for all our visitors. We are proud to be recognised as a Sunflower Friendly shopping centre, supporting individuals with hidden disabilities to shop with confidence.

What is the Hidden Disabilities Sunflower?

The Hidden Disabilities Sunflower is a simple yet effective way for people with non-visible disabilities to discreetly indicate that they may need extra support, understanding, or a little more time. By wearing a Sunflower lanyard or pin, customers can signal to our staff that they might require assistance, helping us create a more accommodating environment for everyone.

How It Works

1. Pick Up – Customers can collect a free Sunflower lanyard or pin from Centre Management without needing to provide proof of disability.
2. Signal – Wearing the Sunflower lets our trained staff know that the person may need additional support.
3. Support – Our team members, identifiable by their white Sunflower pins, are here to assist with any needs, such as guiding you to quieter spaces or providing sensory-friendly experiences.

Where to Find Support

• Centre Management: Our office is located on Level 1, opposite Anytime Fitness and is open Monday to Friday from 9:00 am to 5:00 pm. Feel free to visit us to collect a Sunflower lanyard or pin.
• Sensory Map: To enhance your shopping experience, we offer a sensory map highlighting sensory-friendly zones within our centre. You can access the sensory map here.
• Staff Assistance: Look for staff members wearing white Sunflower pins—they have completed Sunflower training and are available to assist you.

Learn More

For more information about the Hidden Disabilities Sunflower initiative, please visit hdsunflower.com.

We are dedicated to making Ed.Square a welcoming place for all. If you have any questions or require further assistance, please contact Centre Management at (02) 9767 2830.